Terms of service

Terms of Service 

 

1. Introduction

Welcome to [Your Webshop Name]! These terms and conditions apply to all orders and purchases made through our website [www.yourwebshop.com]. By using our website and placing an order, you agree to these terms and conditions.

Company Information:

  • Company Name: [Your Webshop Name]

  • Address: [Your Address]

  • Chamber of Commerce Number: [Your Chamber of Commerce Number]

  • VAT Number: [Your VAT Number]

  • Contact: [Your Email Address] | [Your Phone Number]

2. Applicability

  1. These terms and conditions apply to all offers, orders, and agreements concluded through [Your Webshop Name].

  2. By placing an order, you agree to these terms and conditions.

  3. Deviations from these terms and conditions are only valid if agreed upon in writing with [Your Webshop Name].

  4. We reserve the right to amend these terms and conditions. Changes do not apply retroactively.

3. Products and Offers

  1. We sell clothing and accessories. The products on the website are described and displayed as accurately as possible.

  2. Obvious mistakes or errors in prices, images, or product descriptions are not binding on us.

  3. Colors may vary due to screen settings. We are not liable for such differences.

4. Prices and Payment

  1. All prices are in euros and include VAT unless otherwise stated.

  2. Shipping within the Netherlands is free. Shipping costs for deliveries outside the Netherlands (within the EU) will be specified at checkout.

  3. We accept payments via [iDEAL, credit card, PayPal, etc.].

  4. The order will only be processed once full payment has been received.

  5. In the event of late payment, we reserve the right to cancel the order.

5. Delivery and Shipping

  1. We will ship the order within [X] business days after receiving payment.

  2. The delivery of your order may vary depending on your location and the chosen shipping method. Delivery times are indicative and may vary due to external factors such as delays with the carrier.

  3. If a product is out of stock, this will be displayed on our website as soon as possible. If this does not happen correctly, we will contact you as soon as possible to inform you and offer an alternative or refund.

  4. We are not responsible for delays caused by the carrier.

6. Right of Withdrawal and Return Policy

  1. You have the right to cancel your order within 14 days after placing the order, provided the order has not been shipped yet.

  2. After receiving the product, you have another 14 days to return the product.

  3. The product must be unworn, undamaged, and in its original packaging when returned.

  4. Return shipping costs are the responsibility of the customer, unless the product is defective or delivered incorrectly.

  5. We will refund the purchase price within 14 days of receiving the returned product.

7. Liability and Warranty

  1. We guarantee that our products meet reasonable expectations, meaning the product should be free from defects and function as expected based on the product description.

  2. If a product is defective or delivered incorrectly, please contact us within 7 days of receiving the product. We will either replace the product, repair it, or refund the purchase price, depending on the situation.

  3. Our liability is limited to the purchase price of the product and does not cover indirect damages, such as damages caused by improper use, loss of profits, or other economic losses.

8. Privacy and Data Protection

  1. We respect your privacy and process personal data in accordance with the GDPR (General Data Protection Regulation).

  2. Personal data will only be used to process orders and, if you have given consent, for marketing purposes.

  3. For more information, please refer to our [Privacy Policy].

9. Intellectual Property

  1. All content on the website, including photos, texts, and logos, is the property of [Your Webshop Name] and may not be used without permission.

10. Disputes and Applicable Law

  1. These terms and conditions are governed by Dutch law.

  2. In the event of a dispute, we will attempt to resolve it through mutual consultation.

  3. If this is not possible, the dispute will be submitted to the competent court in the Netherlands.